How can we know the products quality ?
We suggest you to buy a sample product first before placing a big order , or you could talk to us online or send us an email if you need more detailed information for specific product .
Can I get the free sample ?
Some sample are free , you need to pay for shipping cost . However , we will refund you the sample fees after the transation for this sample has been done , providing that your order is exceed the MOQ .
Can you add our logo to the products ?
Yes , we can , Logo customization is warmly welcome .
Can you customize product in special shape ?
Yes , we can , we have our own design dept , if you have any idea , welcome to discuss together, hope we can find a better way J
How long is the least time of the samples ?
A.For existing samples , it could be 1-3 days after payment . B.If you want to put your own logo on the sample product , it takes 3-5 days . C.If it is a customized sample , the least time is according to how complicated the sample is .
What is the normal lead time ?
A.For stocked products , yhou could receive your goods within 7-15 working days after we received payment . B.For big order or ODM products , it might take up to 30-35 working days after the payment have been received .
What is your payment term ?
For bulk production : 30% deposit pay before mass production , and 70% pay before shipment .
Can we visit your factory ?
Yes , you are most welcome to visit our factory and office , place let us know before coming over and we will provide detailed route and hotel booking suggestions .
After-sales question form
Please submit the after-sales question form first. Your information is confidential. The customer service staff will receive the new form reminder as soon as possible and will contact you as soon as possible. Thank you for your support!
Return the goods*
Your name*
Company name*
Order photo*
Please upload a picture of your order information for us to check.
We guarantee the absolute confidentiality of your information.
Room 323 , 3F Area 2, K+ CrossOver Building, No. 318 Wangdao Road, 322000,Yiwu City, Zhejiang China
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